Trade Show Tips and To Dos: Part 2 - The During and After

By Suzanne Delap

In our last post, we looked at what should be happening before you attend your next trade show. Now, let’s look at what you should focus on during and after the show.

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Trade Show Tips and To Dos: Part 1 - The Before

By Suzanne Delap

It’s that time of year. Time to gear up for trade shows. Some of the best time to showcase who you are and what you can offer.

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11 Questions to Ask When Purchasing Software

By Suzanne Delap

A software purchase is a big decision. And when it comes to finding one to handle all the pieces of event management, it can become even more complicated.

Looking beyond the priorities and features specific to the system, here are 11 questions to consider when making a new software purchase.

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The EU's GDPR and What It Means for You!

By Rob Johnstone and Laura Lafferty

Have you heard of the General Data Protection Regulation (GDPR) passed by the European Union Parliament? Since most of our readers are in North America, there is a chance that if you did hear about it, you figured it didn't apply to you.

Well, that may not be accurate.

If you have conference guests or students from an EU country, this regulation could apply to you.

With clients spanning the globe, this is a topic we have watched closely because of what it means for our clients. We have worked to learn all we can to share the impact it has on you.

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3 Ways to Track Your Impact on Campus

By Laura Lafferty

Last month, I wrote about three of the biggest impacts a conference department can have on its campus. I firmly believe in those three ideas, but how do you prove it? It is one thing to detail what the impact is, but it also needs to be demonstrated for others to buy in to the concepts. 

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5 Ways to Make RFPs Work for You

By Laura Lafferty

We seem to have a love/hate relationship with quotes, or requests for proposals (RFPs); their value has often been debated. Best practices and new trends, such as how do you showcase your venue while meeting the planner’s need for concise reporting, are always a hot topic. 

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The Perfect Pricing Structure... Does it only exist in fairy tales?

By Laura Lafferty

At this year's ACCED-I conference, several conference center directors spoke about their journey with evaluating and setting rates for their conference departments. 

Following along from a recent post of ours on complete meeting packages, we asked one of the directors to share her story and tips as her department went through the process.

Suzanne Shaw with Yale Conference and Events (YC&E) is our guest blogger. She has shared the process YC&E recently went through to organize and re-evaluate their pricing structure for conferences and events.

Grab your cup of Joe and read on for her tips.

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3 Reasons to Rethink that Homegrown System

By Laura Lafferty

What does your software landscape look like? Are there paths going all over the place? Or a tree with many entwined branches?

The question becomes how to simplify and unravel the knotted mess. With multiple systems being used for one department, a homegrown system might seem like the way to go. And it is easy to understand why.

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3 Steps to Help Streamline Invoicing in Conference and Event Services

By Laura Lafferty


During the annual ACCED-I conference in Portland, OR, we had a survey in our booth. We asked folks which took them longer: creating a rooming list, generating a final invoice, creating a complete BEO, or brewing a cup of coffee?

The winner? Generating a final invoice, by a large margin.

Why is this?

While you drink that cup of coffee, let’s talk about invoicing and highlighting areas you are probably seeing lost revenue and a lack of accountability. Or download our worksheet to start your self assessment now.
Download Our Worksheet

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What's in your RFP Response Tool Belt?

By Laura Lafferty

Does your RFP Response Tool Belt contain a personal flotation device? Or is it every man for himself?

Soon conferences will end at colleges and universities to make way for a new school year. Conference and event venues are gearing up for a busy fall as people travel to enjoy cool mountain air and changing leaves, all while wanting to be renewed in an unique setting.

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