See you in Orlando!

By Ksenia Molodych

Only two weeks left till C3X conference hosted by National Association of College Auxiliary Services (NACAS) in Orlando. The C3X is hosted annually with the aim to bring together over 700 higher education institutions and nearly 200 NACAS business partners to share their experience on how the modern auxiliary services enrich the campus lives. This event promises to be especially extraordinary as NACAS are celebrating their 50th anniversary! So, what to expect at C3X 2018 this year? With impressive list of motivational speakers, from Kelsey Harmon Finn, Chief Executive Officer, NACAS to Leland Melvin, NASA Astronaut/Former Pro-Footballer, and variety of educational sessions it looks like there will be something to see and learn for everyone. If you’re visiting this year, why not start your day with water aerobics or lovely breakfast provided by NACAS partners, continued by keynote sessions and, of course, an exhibition. All 3 days offer impressive opportunity for networking, learning and, what’s very important, fun opportunities.

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Is Repeat Business Always Good Business For University Conferencing Departments?

By Laura Lafferty

Part of the Kx eBook: The One Simple Task Every Conference Department Should Do To Increase Revenue (& Why You Should Start Doing It Right Now) 

Based on our own research, repeat business bookings for summer conferences typically range between 70-80% from year to year. With many conference departments operating as self-sustaining, that figure represents a significant amount of annual revenue on which the department is dependent. Therefore, it is paramount to monitor rebooking activity year on year.

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How Conferencing Departments Can Retain Customers and Influence Change

By Laura Lafferty

Part of the Kx eBook: The One Simple Task Every Conference Department Should Do To Increase Revenue (& Why You Should Start Doing It Right Now) 

We all know that conference operations play a large role in both helping to fund the academic programme of a university and, importantly, introducing potential new students to the institution. We also know that they are all looking at ways to increase revenue. Raising rates and offering new services are the most common means of increasing the bottom line, but perhaps not the most effective.

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How Conferencing Departments Can Easily Recover Lost Opportunities

By Laura Lafferty

Part of the Kx eBook: The One Simple Task Every Conference Department Should Do To Increase Revenue (& Why You Should Start Doing It Right Now) 

Increasing Conferencing Revenue

Most conference operations are looking for ways to increase their revenue. Offering new services, or raising rates tend to be the most common means of growing the bottom line. However, there is one activity everyone should be doing that can positively affect revenue streams: inquiry tracking. There are a surprising number of conference operations who do not track incoming inquiries or sales leads. 

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Trade Show Tips and To Dos: Part 2 - The During and After

By Suzanne Delap

In our last post, we looked at what should be happening before you attend your next trade show. Now, let’s look at what you should focus on during and after the show.

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Trade Show Tips and To Dos: Part 1 - The Before

By Suzanne Delap

It’s that time of year. Time to gear up for trade shows. Some of the best time to showcase who you are and what you can offer.

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11 Questions to Ask When Purchasing Software

By Suzanne Delap

A software purchase is a big decision. And when it comes to finding one to handle all the pieces of event management, it can become even more complicated.

Looking beyond the priorities and features specific to the system, here are 11 questions to consider when making a new software purchase.

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4 Examples of the Worst Software Advice We've Ever Heard

By Suzanne Delap

Okay, yes we are a software company. It is our job to convince you to buy our products.

Now that we got that out of the way, we can focus on the fact that we still hear bad software advice. And we have heard some big ones. As you brew your cup of coffee, let's take a look at what made the top of our list.

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5 Contracting Best Practices for Conference Departments

By Laura Lafferty

As one conference season winds down, it is time to look toward the next one. For many, contracting your repeat customers happens right away. 

Before you sign everyone on to next year’s camps and conferences with your existing contracts, take a step back and have a look at them. You may want to consider making some changes to incorporate contracting best practices that may be missing. 

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3 Ways to Track Your Impact on Campus

By Laura Lafferty

Last month, I wrote about three of the biggest impacts a conference department can have on its campus. I firmly believe in those three ideas, but how do you prove it? It is one thing to detail what the impact is, but it also needs to be demonstrated for others to buy in to the concepts. 

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