How do we make our conference staff live up to that level of service? How do we "go above and beyond"?
This month, we welcome Laura Lafferty as our guest blogger.
While working in conference services, she used an academic scheduling system to manage her conferences and events. After all, she was just scheduling events; it's the same thing.
Read on as you take a coffee break to learn more about her experience in how effective the system was for her needs.
Intern housing is becoming a big buzz word these days. And it is easy to understand why: it can be an easier way to increase sales and occupancy in an area that is consistent. One campus that has seen a huge return through an intern housing program is the University Center Chicago. In the last 5 years, intern housing has grown and now represents the majority of their housing revenue.
Jake Holtz, the Assistant Director of Summer Housing and Conference Operations, shares tips and insights University Center has experienced as their summer intern housing program grew.
Managing conferences and events is no small feat. There are many moving pieces for any conference and we all learn as we go along. Now imagine what you would learn about your team and events in general from an event on steroids... like a Presidential Debate.
Such was the case at the University of Nevada Las Vegas.
The Student Union and Event Services at UNLV hosted an event to top most events. While some of their experiences may not be repeated again, the lessons learned can be carried on to help serve other groups.
We are excited to share their thoughts about about what they learned from hosting a Presidential Debate on campus.
Thank you to the UNLV Photo Services for the photos of the UNLV campus.
The term “Cloud” is everywhere these days. Does it mean a web-based product, hosting, or a storage system?
Yes, it does.
The word “Cloud” refers to the Internet. It can mean anything from server hosting, browser-based applications, cloud storage, or file sharing. Which isn’t very helpful when trying to figure out what will work best for your operations.
As a layman, it is sometimes difficult to determine which service a vendor is talking about. And even when they do explain it, does it mean what you think?
Well, here is a quick guide to help start the conversation. So kick back while you brew your coffee and take a quick break.
Think you know Linked Rooms? Well, for Kx2014 our development team did a rework of how this features works and relates to events.
Grab a cup of coffee while we take a quick look at the top changes and what they mean.
Trainer Tips: Drag and Drop
With the release in Kx2014, Drag and Drop was added to the Conference Room Plan as a quick way to move bookings from one conference room to another.
Below are some common points to remember when using Drag and Drop.
We seem to have a love/hate relationship with quotes, or requests for proposals (RFPs); their value has often been debated. Best practices and new trends, such as how do you showcase your venue while meeting the planner’s need for concise reporting, are always a hot topic.
At this year's ACCED-I conference, several conference center directors spoke about their journey with evaluating and setting rates for their conference departments.
Following along from a recent post of ours on complete meeting packages, we asked one of the directors to share her story and tips as her department went through the process.
Suzanne Shaw with Yale Conference and Events (YC&E) is our guest blogger. She has shared the process YC&E recently went through to organize and re-evaluate their pricing structure for conferences and events.
Grab your cup of Joe and read on for her tips.
What does your software landscape look like? Are there paths going all over the place? Or a tree with many entwined branches?
The question becomes how to simplify and unravel the knotted mess. With multiple systems being used for one department, a homegrown system might seem like the way to go. And it is easy to understand why.