3 Ways Conference Services Should Never Underestimate its Impact

By Laura Lafferty

As many conference professionals head into the ‘busy season’ of summer, this is a good time to remind you of just how much impact you have on your university and your community.  

In the day to day chaos of summer conference season, it is easy to forget the big picture when the focus is on the little details. Below are my top three choices detailing the powerful influence of conference services that go beyond the revenue you generate for the university.

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Scheduling is NOT Conference Management

By Laura Lafferty

This month, we welcome Laura Lafferty as our guest blogger.

While working in conference services, she used an academic scheduling system to manage her conferences and events. After all, she was just scheduling events; it's the same thing.

Read on as you take a coffee break to learn more about her experience in how effective the system was for her needs.

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14 Things We Learned from Hosting a Presidential Debate

By Laura Lafferty

Managing conferences and events is no small feat. There are many moving pieces for any conference and we all learn as we go along. Now imagine what you would learn about your team and events in general from an event on steroids... like a Presidential Debate.

Such was the case at the University of Nevada Las Vegas.

The Student Union and Event Services at UNLV hosted an event to top most events. While some of their experiences may not be repeated again, the lessons learned can be carried on to help serve other groups. 

We are excited to share their thoughts about about what they learned from hosting a Presidential Debate on campus.

Thank you to the UNLV Photo Services for the photos of the UNLV campus.

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Your "Cliff Notes" Guide to the Cloud, Cloud computing, and SaaS

By Laura Lafferty

The term “Cloud” is everywhere these days. Does it mean a web-based product, hosting, or a storage system?

Yes, it does.

The word “Cloud” refers to the Internet. It can mean anything from server hosting, browser-based applications, cloud storage, or file sharing. Which isn’t very helpful when trying to figure out what will work best for your operations.

As a layman, it is sometimes difficult to determine which service a vendor is talking about. And even when they do explain it, does it mean what you think?

Well, here is a quick guide to help start the conversation. So kick back while you brew your coffee and take a quick break.

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Keeping it all in the family... with Linked Rooms

By Kirstin Taylor

Think you know Linked Rooms? Well, for Kx2014 our development team did a rework of how this features works and relates to events.

Grab a cup of coffee while we take a quick look at the top changes and what they mean.

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Trainer Tips: Drag and Drop

By Kirstin Taylor

Trainer Tips: Drag and Drop

With the release in Kx2014, Drag and Drop was added to the Conference Room Plan as a quick way to move bookings from one conference room to another.

Below are some common points to remember when using Drag and Drop.

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Trainer Tips: Bedroom Diary, Bedroom Areas, Rooming Lists

By Jeanette Kletzli

The ability to reserve overnight accommodations, down to the specific room, is a feature that makes Kx great while importing rooming lists is a quick and easy task.

Both save time and help you understand your available resources... until they don't work for you.

Nine times out of 10 the calls that come in about a problem in one of these areas is usually a quick fix, if you know what to check.

Below we have listed the most common answers to the two most common calls we receive about bedroom allocation and rooming lists.

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3 Steps to Help Streamline Invoicing in Conference and Event Services

By Laura Lafferty


During the annual ACCED-I conference in Portland, OR, we had a survey in our booth. We asked folks which took them longer: creating a rooming list, generating a final invoice, creating a complete BEO, or brewing a cup of coffee?

The winner? Generating a final invoice, by a large margin.

Why is this?

While you drink that cup of coffee, let’s talk about invoicing and highlighting areas you are probably seeing lost revenue and a lack of accountability. Or download our worksheet to start your self assessment now.
Download Our Worksheet

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Would you recognize these 5 Conference Management Productivity Eaters?

By Laura Lafferty

Albert Einstein said the definition of insanity is doing the same thing over and over again and expecting different results.

Yet, many of us in the event planning and conference management industry do this very thing. We find ourselves working harder, entering information twice, and missing out on opportunities.

Don't believe me? Let’s break it down into 5 areas where you are probably losing productivity.

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3 Tips to Increase Venue Emergency Preparedness

By Laura Lafferty

The Boy Scout motto is to always be prepared.

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