Last month, I wrote about three of the biggest impacts a conference department can have on its campus. I firmly believe in those three ideas, but how do you prove it? It is one thing to detail what the impact is, but it also needs to be demonstrated for others to buy in to the concepts.
As many conference professionals head into the ‘busy season’ of summer, this is a good time to remind you of just how much impact you have on your university and your community.
In the day to day chaos of summer conference season, it is easy to forget the big picture when the focus is on the little details. Below are my top three choices detailing the powerful influence of conference services that go beyond the revenue you generate for the university.
Money, revenue, the bottom line. It is the primary reason why many conference departments exist. Get your university more money.
At this year’s annual ACCED-I conference, we led a session taking the revenue discussion outside of the box. We looked at activities and programs from others campuses that utilize campus space for additional revenue in an innovative direction.
How do we make our conference staff live up to that level of service? How do we "go above and beyond"?
This month, we welcome Laura Lafferty as our guest blogger.
While working in conference services, she used an academic scheduling system to manage her conferences and events. After all, she was just scheduling events; it's the same thing.
Read on as you take a coffee break to learn more about her experience in how effective the system was for her needs.
Intern housing is becoming a big buzz word these days. And it is easy to understand why: it can be an easier way to increase sales and occupancy in an area that is consistent. One campus that has seen a huge return through an intern housing program is the University Center Chicago. In the last 5 years, intern housing has grown and now represents the majority of their housing revenue.
Jake Holtz, the Assistant Director of Summer Housing and Conference Operations, shares tips and insights University Center has experienced as their summer intern housing program grew.
The term “Cloud” is everywhere these days. Does it mean a web-based product, hosting, or a storage system?
Yes, it does.
The word “Cloud” refers to the Internet. It can mean anything from server hosting, browser-based applications, cloud storage, or file sharing. Which isn’t very helpful when trying to figure out what will work best for your operations.
As a layman, it is sometimes difficult to determine which service a vendor is talking about. And even when they do explain it, does it mean what you think?
Well, here is a quick guide to help start the conversation. So kick back while you brew your coffee and take a quick break.
Trainer Tips: Drag and Drop
With the release in Kx2014, Drag and Drop was added to the Conference Room Plan as a quick way to move bookings from one conference room to another.
Below are some common points to remember when using Drag and Drop.
We seem to have a love/hate relationship with quotes, or requests for proposals (RFPs); their value has often been debated. Best practices and new trends, such as how do you showcase your venue while meeting the planner’s need for concise reporting, are always a hot topic.
The ability to reserve overnight accommodations, down to the specific room, is a feature that makes Kx great while importing rooming lists is a quick and easy task.
Both save time and help you understand your available resources... until they don't work for you.
Nine times out of 10 the calls that come in about a problem in one of these areas is usually a quick fix, if you know what to check.
Below we have listed the most common answers to the two most common calls we receive about bedroom allocation and rooming lists.