Kirstin Taylor


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Lessons Learned from a Few Humans & a Mouse

By Kirstin Taylor

CUSTOMER SERVICE! We hear it over and over again. Companies like Disney and Southwest are well-known for their level of customer service and are considered the gold standard. 

How do we make our conference staff live up to that level of service? How do we "go above and beyond"? 

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Keeping it all in the family... with Linked Rooms

By Kirstin Taylor

Think you know Linked Rooms? Well, for Kx2014 our development team did a rework of how this features works and relates to events.

Grab a cup of coffee while we take a quick look at the top changes and what they mean.

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Trainer Tips: Drag and Drop

By Kirstin Taylor

Trainer Tips: Drag and Drop

With the release in Kx2014, Drag and Drop was added to the Conference Room Plan as a quick way to move bookings from one conference room to another.

Below are some common points to remember when using Drag and Drop.

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